You may feel like your practice needs a change, but it can be challenging to know where to start. We’re here to help, with 8 metrics that will show you how healthy your practice really is, and what you need to work on moving forward.
Zanda partners with over 30,000 practitioners to make health practice management easy and enjoyable. Take this quick quiz to assess your practice’s health and discover areas for growth.
Patient Experience
Visiting a healthcare professional can be a stressful experience.
How Does Your Practice Rate in These Areas?
- Patient Satisfaction
- Approach to Patient Outcomes
- Repeat Bookings
- Personal, Memorable Experience
- Patient Connection with Your Team
- Patient Referrals and Word of Mouth
Profile & Reputation
Even if you have a practice with world-class facilities and staff, you won’t get anywhere if nobody knows you exist.
How Does Your Practice Rate in These Areas?
- Brand Image
- Website
- Online Search
- Online Communications
- Reputation
- Client Communication
People Management
How you treat your staff can determine the difference between an average and great practice.
How Does Your Practice Rate in These Areas?
- Team Culture
- Roles and Responsibilities
- Meetings and Reviews
- Monitoring Progress
- Team Building
- Professional Network
Profitability
There’s no point in running a business if it’s not profitable.
How Does Your Practice Rate in These Areas?
- Profitability
- Cash Reserves
- Financial Position
- Taxes
- Invoicing
- Pricing
Processes & Planning
Having solid processes and planning means you know where you’re headed, and you can easily train others.
How Does Your Practice Rate in These Areas?
- Business Plan
- Practice Management
- Treatment Notes
- Practice Operations Manual (Policies and Procedures)
- KPIs
- Performance
Progressive Systems
Practices that use the latest technology in bookings, finances, and equipment make a strong impression with clients.
How Does Your Practice Rate in These Areas?
- Online Booking
- Automatic Reminders
- Telehealth
- Waiting List
- Client Records
- Invoicing and Payment Collection
Physical Environment
Even if you don’t have a massive budget, find ways to make your practice inviting and comfortable.
How Does Your Practice Rate in These Areas?
- Offices
- Equipment
- Signage
- Reception and Waiting Areas
- Treatment Rooms
- Cleaning and Maintenance
Personal Priorities
Don’t get stuck in the daily routine. Take a step back to look at the bigger picture.
How Does Your Practice Rate in These Areas?
- Vision for Your Practice
- Values
- Working On the Business
- Personal Time
- Time Off
- Excitement About Your Work
Take the Quiz
Now is your opportunity to take stock of where you are, benefit from lessons learned, and set up your practice for a stronger future.
Zanda has the tools you need to build and grow your private practice. Our comprehensive system is intuitive, affordable, and helps you buzz through the busy work. Start your 14-day free trial today!
